Service introduction:

Digital waybill refers to a type of waybill that is printed on self-adhesive thermal paper with delivery information including information of senders and recipients. These are also known as thermal paper express labels, economic waybills, QR code waybills etc. Sellers can apply for these services on Taobao Tmall's seller center, JD's back-end platform, and the customer information section of Zhongtian offline system. After the order is processed, sellers will receive the thermal paper and waybill number from a delivery outlets. Sellers can then print digital waybills and give them to the express delivery company for delivery purpose.

Service Features:

For Customers:
Print Speed Improvement: The print speed for digital waybills is 4-6 times faster than that of ordinary paper waybills.
Easy Logistics Tracking Information: It is easy to track and check logistics information as orders are only matched with waybills and logistics information is automatically recorded in the system after scanning the digital waybill.
After-sales Service Guarantee: Those using digital waybills are eligible to enjoy free after-sales services.
For Outlets:
Cost-savings: Digital waybills are cheaper than ordinary paper waybills and can also reduce staff and machine related costs.
Reduction of Delivery Order Charges: Digital waybills save time and increase efficiency since the originals do not need to be pulled out when shipping. It also allows for the original copy of the waybill to be kept.
Sorting Route Optimization: The two-segment and three-segment code on the digital waybill simplifies the sorting work for outlets and delivery personnel, which ultimately improves sorting efficiency.

Service Introduction:

ZTO’s privacy waybill technology protects personal information of the recipients/senders from printing on the waybill. Delivery personnel use may reach the recipients / senders via a safe number (9501395311 + random virtual number).

Service Features:

Prevent breach of privacy information.
Special virtual number can be used to directly contact delivery personnel.
Delivery personnel are able to contact customers faster.

Service scope:

This service can be used nationwide except in the Xinjiang Uygur Autonomous Region.

Service Introduction:

Cloud printing enables customers to easily place orders and print waybills by simply scanning a QR code.

Service Features:

Place orders quickly and print conveniently.
Batch orders and batch printing are possible.
Only take 3 seconds to start printing.
Provide multi-dimension reporting function for senders, abnormal situation alerts, recipient notification and parcel tracking services with up to 5000 addresses saved.

Service scope:

Service scope covers all areas where ZTO’s network can pick up parcels.
For detailed information, please call 95311 or speak to local delivery personnel.

Service Introduction:

This service provides a platform for enterprise customers to place orders, with unified account management and other functions.

Service Features:

Enterprise customers can place orders online, which can be pushed directly to the corresponding outlets or personnel in a timely and efficient way.
Unified account management facilitates the settlement between outlets and customers.
Fast and safe for one enterprise main account to manage all the orders from senders at various departments of the enterprise.

Service scope:

The service scope covers any enterprise/company in China.

Service time:

Except some remote areas that are not covered, we provide all-year-round delivery service.

Service fee:

The service fee depends on customer’s need and commodity nature.

Service Introduction:

ZTO provides a unified settlement service. Through our system which connects to customer’s systems, we receive orders from customers and pick up parcels according to customer’s appointed time and address. ZTO has an advanced order-receiving, distributing and tracking system and has established a dedicated team to secure deliveries.

Service Features:

Through a unified agreement, ZTO can arrange unified settlements with customers.
ZTO can help customers with multiple warehouses or multiple stores to send goods in their neighborhoods, improving efficiency and reducing costs.
ZTO headquarters has a dedicated team responsible for after-sales service nationwide.

Service scope:

The service targets customers with needs in sending goods from multiple warehouses or multiple stores nationwide. A docking system that can link to ZTO’s system and send pick-up information is necessary.

Service fee:

Service fee is negotiable based on customer demand and commodity nature.

Service Introduction:

This is an express delivery service technology docking platform which shares ZTO’s various service interfaces. It integrates the logistics supply chain and provide value-added services for enterprises, including efficient express delivery, parcel tracking and information security.

API Documentation:

Basic information: This includes the city and province information under ZTO’s standards, address and corresponding outlets and quotation.
Order service: Customers can appoint a time for delivery personnel to pick up parcels and track real-time order data from service outlets.
Digital waybill: The corresponding digital waybill can be printed easily, which helps avoid troubles and mistakes caused by handwriting as well as wrong sorting and missing parcels.
Track service: Trace your parcels in real-time to track your delivery progress.
Value-added service: Protect your privacy information including your mobile numbers.

Service scope:

The service targets customers with needs in sending goods from multiple warehouses or multiple stores nationwide. A docking system that can link to ZTO’s system and send pick-up information is necessary.

Service fee:

Service fee is negotiable based on customer demand and commodity nature.

Learn more: http://zop.zto.com/.

Service Introduction:

Enjoy more convenient, stable and efficient printing and shipment assistance.

API Documentation:

Registration-free and one-click login platform by using a ZTO account.
Stores on multiple platforms can be account-bound and share digital waybills.
Support customized waybill template, batch printing and intelligent shipment.
Provide real-time monitoring of parcels within the entire delivery process.

Service scope:

The service targets customers with needs in sending goods from multiple warehouses or multiple stores nationwide. A docking system that can link to ZTO’s system and send pick-up information is necessary.

Service fee:

Service fee is negotiable based on customer demand and commodity nature.

Learn more: https://zpa.zto.com/gw/index.html.