Service Introduction:

ZTO has agreements with airlines to ship parcels on fixed regular flight routes. ZTO also delivers parcels to designated locations after they have cleared customs at the airport. ZTO’s services are reliable and efficient at a fair price. ZTO uses its own channels and tracks parcels for you to guarantee security.

Service Features:

Transit Time under Normal Conditions:
5-8 days from Mainland China to Europe.
8-10 days from Mainland China to North and South America.
No additional charge for parcels under a certain weight.
Door-to-door delivery including duty/tax and customs clearance.
Delivery coverage: residential addresses and FBA warehouses.
A wide variety of products can be delivered including lithium batteries, magnetic products, kitchenware, textiles, gels, cosmetics, cell phones, electronic watches, LED products, VR and many other products for export.

Service hotline:

（+86） 021-69783609

Service Introduction:

SUnited Kingdom express delivery services cater to China's foreign trade and cross-border ecommerce sellers and is jointly provided by ZTO Express International and local courier YODEL. ZTO provides customers with high-quality and cost-efficient express delivery services as well as rapid customs clearance. Parcels are sorted in China and shipped directly to the United Kingdom via air. Parcel information is sent to United Kingdom customs officials prior to departure to ensure they rapidly clear customs. Parcels are then immediately delivered to the end customer. This service is suitable for high-value goods with specific delivery times.

Service Features:

Price advantage: Shipping price is approximately 40% of price asked by the major international couriers. The price per parcel above 300g in weight is lower than that of Postal service.
Quick Delivery: efficient local express delivery normally takes place within 5-7 working days after the parcel is received by the warehouse.
Parcels for delivery can include ordinary goods and products with built-in batteries.
Clearance advantages: tariff DDP, prepaid VAT, convenient and safe customs clearance.
Weight limits: parcels are charged by the gram from 100g to 30kg (unified charge rule for parcels weighting less than 2kg and above).
Parcel tracking: consumers can easily track parcels on ZTO’s website throughout the delivery process.

Service hotline:

（+86） 021-69783609

Service introduction:

ZTO Rui You Bao is logistics service catering to China’s foreign trade and cross-border ecommerce sellers that is jointly provided by ZTO Express International, La Poste and Swiss Post. ZTO provides customers with high-quality and cost-efficient express delivery services and rapid customs clearance. Special international logistical routes have been created for the export of China electronic products made in China. With the help of customers, all parcels are sorted according to their destination country/territory prior to their arrival at ZTO’s warehouse in Shenzhen, increasing efficiency and reducing transit time in various countries such as Switzerland, the United Kingdom and France.

Service Features:

Price advantages.
Rui You Bao (surface mail): High quality services at low processing fees or even free shipping to certain countries. Rui You Bao services are suitable for low value packages or those time insensitive and requiring no tracking information.
Rui You Bao (registered mail): direct shipments to France and Switzerland.
Quick Delivery: local couriers provide timely delivery services within 5-14 days (major European countries).
Service coverage: 45 countries, including countries in Europe, South America, the Middle East and Africa.
Clearance advantages: fast customs clearance to ensure stable and secure services.
Weight limit: parcels with a minimum weight of 1g can be mailed and are charged based on real weight plus processing fees (up to 2KG).
Parcel tracking throughout the entire process: quickly update parcel tracking information which can be checked at 17track.com.

Service hotline:

（+86） 021-69783609

Service introduction:

ZTO Rui You Pai is logistics service catering to China’s foreign trade and cross-border ecommerce sellers that is jointly provided by ZTO Express International, La Poste and Swiss Post. ZTO provides customers with high-quality and cost-efficient express delivery services and rapid customs clearance. This express delivery service provides direct access to France and Switzerland. Special international logistical routes have been created for electronic products exported from China. With the help of customers, all parcels are sorted sorting according to their destination nation prior to their arrival at ZTO’s warehouse in Shenzhen, increasing efficiency and reducing transit time in various countries such as Switzerland, the United Kingdom and France.

Service Features:

Price advantage: high quality service at lower prices.
Quick Delivery: 4-5 days for France and Switzerland; 5-17 days for other countries.
Service coverage: 27 countries, including Austria, Belgium, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Israel, Italy, Latvia, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United States, and the UK.
Clearance advantages: Rapid customs clearance to ensure stable and safe services.
Weight limit: 1 gram can be mailed (up to 2KG).
Parcel tracking throughout the entire process: regular package tracking updates are available by checking 17track.com.

Service hotline:

（+86） 021-69783609

Service Introduction:

International e-Tong Bao is an economical international express delivery service designed to ship light and small items for the international e-commerce market. In cooperation with overseas postal services and major e-commerce platforms, International e-Tong Bao provides China’s e-commerce customers with cost-effective, fast, convenient, and stable delivery services with parcel tracking throughout the entire process.

Service Features:

Service coverage: United States, Britain, Australia, Canada, France and Russia are covered. ZTO is exploring options to further expand its service coverage area based on market conditions and business development needs.
Delivery time: 7-10 business days.
Weight Limit: up to 2kg.
Parcel tracking throughout the entire process available at 17track.com.

Service hotline:

（+86） 021-69783609

Service Introduction:

New Zealand and Australia Express Delivery Service is an international express delivery service jointly developed by ZTO Express and Australia Post, providing direct and tailor-made express delivery services from China to Australia and New Zealand. The service provides quick customs clearance and efficient local delivery. This service addresses the market gap which traditionally charged high prices for the delivery of small parcels.

Service Features:

Quick delivery: 5-7 business days from Mainland China to New Zealand and Australia. Parcels can be tracked throughout the entire process.
Dimension and weight limits: Parcel weight shall not exceed 10kg. The longest side of parcel shall not exceed 105cm while the sum of the other two sides shall not exceed 70cm.
Parcels excluding perfume and alcohol can be delivered.
Service coverage: Australia and New Zealand.
Parcel tracking throughout the entire process: Australia Post is responsible for shipping and delivery within Australia. Tracking information will become available the day after the parcel has been collected.
Service guarantee: ZTO ensures a a response within 24-48 hours to service inquiries.
Compensation: Compensation for lost or damaged goods with a declared value is available . For partially damaged or lost goods with declared value, the amount of compensation is based on the actual loss but shall not exceed RMB250 per order.

Service hotline:

（+86） 021-69783609

Service Introduction:

ZTO's Russia express delivery service (Channel Code: RUEXCD) is jointed developed by ZTO Express International and CDEK, an express delivery company in Russia, to provide logistics services to Chinese cross-border e-commerce B2C companies to sell goods to Russia. ZTO provides fast and convenient express delivery services at a lower cost.

Service Features:

Delivery time: Cost-efficient delivery within 20 days with more than 80% delivery rate.
Price advantage: Price for parcels weighting less than 2kg is only 70% of price of China Post Air Mail or EUB service offered by eBay and China Post.
Duty-free allowance: Duty-free allowance per person per month is no more than EUR1,000 with total weight allowance of no more than 31 kg.
Customs clearance service: ZTO provides fast and reliable DDU customs clearance services via formal customs clearance procedures.
Parcel tracking in the whole process: Parcel tracking throughout the entire process is available on the websites of ZTO, CDEK and 17track.com.
Parcel weight shall not exceed 30kg. ZTO’s express delivery service covers goods with built-in batteries.

Service hotline:

（+86） 021-69783609